Privacy Policy

Effective June 16, 2026

This Privacy Policy explains how ROI Self Storage, a division of ROI Metal Buildings (“ROI,” “we,” “us”), handles information collected through roiselfstoragebuildings.com (the “Site”). By using the Site or submitting a request, you agree to the practices described here.

Information we collect

Information you provide. When you submit a quote request or contact us, we collect the details you enter — typically your name, email address, phone number, project location, building type, size, and any details you choose to share.
Usage information. Like most websites, we automatically collect standard analytics data (pages visited, referring source, device and browser type, and approximate location) through cookies and similar technologies.

How we use your information

To respond to your quote request and communicate with you about your project.
To prepare estimates, engineering, and proposals you ask for.
To operate, maintain, and improve the Site and our services.
To comply with legal obligations and protect our rights.

How your information is shared

We do not sell your personal information. We share it only as needed to run our business: with our customer relationship management (CRM) and email providers that help us process and respond to your request, and where required by law. Quote requests submitted through the Site are routed into our CRM so our team can follow up.

Analytics and cookies

We use Google Analytics to understand how visitors use the Site. Google Analytics sets cookies and may process usage data on our behalf. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and you can control cookies through your browser settings.

Data retention & security

We keep the information you provide for as long as needed to respond to your request and for legitimate business or legal purposes. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

You may request that we update or delete the information you submitted, or ask us to stop contacting you, by emailing info@roimetalbuildings.com. We will respond to reasonable requests consistent with applicable law.

Third-party links

The Site links to other sites, including our parent company ROI Metal Buildings. We are not responsible for the privacy practices of sites we do not operate.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted, and the “Effective” date above will be updated.

Contact us

Questions about this policy? Contact ROI Self Storage at info@roimetalbuildings.com or (865) 316-9009, 6800 Waller Ferry Rd, Suite B, Lenoir City, TN 37771.